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Administration, Emotional Labor, And Gendered Discourses Of Power: A Feminist Chair’s Mission To Make Service Matter
 Michelle Payne 
Tags: Department Chair, Emotional labor, English department, Feminized labor, gender, Higher education, Service

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Transforming the Value of Gendered Service through Institutional Culture Change
 Jennifer Heinert and Cassandra Phillips 
Tags: 21-2, composition, Feminized labor, gender, Service